Privacy Policy

1. Information We Collect

Personal Information:

• Name, email address, and phone number
• Profile information and professional details
• Payment information (processed securely through third-party providers)
• Communication records and messages
• Portfolio items and work samples

Usage Information:

• Platform usage patterns and preferences
• Device information and IP addresses
• Cookies and similar tracking technologies
• Log files and analytics data

2. How We Use Your Information

We use your information to:

• Provide and improve our platform services
• Facilitate communication between clients and freelancers
• Process payments and manage contracts
• Send important updates and notifications
• Prevent fraud and ensure platform security
• Comply with legal obligations
• Analyze usage patterns to improve user experience

3. Information Sharing

We may share your information with:

• Other Users: Basic profile information visible to potential clients/freelancers
• Payment Processors: Necessary information for payment processing (eg. Stripe, local gateways)
• Service Providers: Third-party services that help us operate the platform
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Regular security audits and updates
• Access controls and authentication systems
• Secure payment processing through certified providers
• Employee training on data protection practices

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Account information: Until account deletion or 3 years of inactivity
• Contract and payment data: 7 years for tax and legal compliance
• Communication records: 2 years after contract completion
• Analytics data: 2 years in anonymized form

6. Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your account and data
• Object to certain processing activities
• Data portability (receive your data in a structured format)
• Withdraw consent for marketing communications

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized content and recommendations
• Ensure platform security and prevent fraud

You can control cookie settings through your browser, but disabling cookies may affect platform functionality.

8. Third-Party Services

Our platform integrates with third-party services for payment processing, analytics, and communication. These services have their own privacy policies, and we encourage you to review them.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. Your continued use of the platform constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: legal@mehenot.com
• Address: Remote-first team (global)